877 pub Frequently Asked Questions

Creating a 877 pub account takes less than two minutes. Click the Register button on the homepage, enter your Philippine mobile number, email address, date of birth, and a secure password. You will receive an OTP via SMS to verify your number. Once confirmed, your account is active and you can make your first deposit. All players must be 21 years of age or older to register.

KYC (Know Your Customer) verification is required before processing your first withdrawal at 877 pub. You need to submit a clear photo or scan of a valid Philippine government-issued ID — acceptable documents include your UMID card, Driver's License, Philippine Passport, or PhilSys National ID. The verification team typically reviews submissions within 24 hours on business days. Completing KYC also removes withdrawal limits on your account.

No. Each player is permitted exactly one active account on the 877 pub platform. Multiple accounts per individual, household, device, or IP address are strictly prohibited under our Terms and Conditions. If duplicate accounts are detected, 877 pub reserves the right to close all associated accounts and forfeit any balances, including winnings. If you have trouble accessing your existing account, contact support — do not create a new one.

Click the Forgot Password link on the 877 pub Login page. Enter the email address or mobile number associated with your account. You will receive a password reset link via email or an OTP via SMS. Follow the instructions to set a new password. If you no longer have access to your registered email or phone number, contact 877 pub live chat support for manual account recovery — identity verification will be required.

To permanently close your 877 pub account, contact our 24/7 live chat support and submit a closure request. Any remaining Real Money Balance (excluding bonus funds) will be returned to your original deposit method after KYC verification is confirmed. Account closures are typically processed within 3 business days. If you are closing due to gambling concerns, we strongly recommend activating self-exclusion instead — this provides immediate protection across the platform.

Log in to your 877 pub account and navigate to the Deposit section. Select GCash as your payment method, enter the deposit amount (minimum ₱100), and confirm. You will be redirected to GCash authorization or receive an instruction to send to the designated GCash number. Deposits via GCash are credited to your 877 pub account balance instantly in most cases, within 3 minutes at most. 877 pub does not charge deposit fees — GCash may apply their own transaction charges.

The minimum deposit at 877 pub is ₱100 for GCash and PayMaya e-wallet transactions. Bank transfer deposits via BDO, BPI, Metrobank, and UnionBank may have a higher minimum — the exact amount is displayed at the point of transaction. For cryptocurrency deposits (USDT), the minimum is equivalent to approximately ₱500 depending on the current exchange rate. There is no maximum deposit limit for verified accounts.

Yes. 877 pub accepts deposits via PayMaya, as well as bank transfers from BDO, BPI, Metrobank, and UnionBank. Bank transfer processing typically takes 15 minutes to 2 hours during regular Philippine banking hours. PayMaya deposits generally process within 3 to 10 minutes. All deposit methods are free of charges on the 877 pub side — your bank or e-wallet provider may apply their own fees depending on their current rate schedule.

For fully verified 877 pub accounts, GCash withdrawals average 3 minutes from approval to receipt. The maximum processing time is 24 hours. To qualify for fast GCash withdrawals, your account must have completed KYC verification and the GCash number on your account must match your registered name. Withdrawal requests submitted during scheduled maintenance windows may take slightly longer. All withdrawals are free of charges from 877 pub.

The minimum withdrawal at 877 pub is ₱200 for GCash and PayMaya. Bank transfer withdrawals (BDO, BPI, Metrobank) have a minimum of ₱500. USDT cryptocurrency withdrawals have a minimum equivalent to approximately ₱1,000. Withdrawals can only be processed to a payment method registered in the same name as your 877 pub account. Third-party withdrawals are strictly prohibited under our Terms and Conditions.

Most withdrawal delays at 877 pub are caused by one of three things: pending KYC verification (your ID has not been approved yet), active wagering requirements on a bonus (you must complete the rollover before withdrawing bonus-derived winnings), or a scheduled platform maintenance window. If none of these apply and your withdrawal has been pending for more than 24 hours, contact 877 pub live chat support with your transaction reference number for priority assistance.

Yes. 877 pub supports USDT withdrawals on both TRC-20 and ERC-20 networks. To withdraw via USDT, ensure your account has a verified cryptocurrency wallet address added in your account settings. USDT withdrawals are processed within 15 to 60 minutes depending on network congestion. Note that crypto withdrawals are subject to the same KYC requirements as fiat withdrawals — your identity must be verified before crypto can be sent out.

877 pub offers a broad game library including JILI slots, classic and video slots, live dealer casino games (baccarat, roulette, blackjack, sic bo), online sabong, sports betting (including PBA, NBA, UFC, and boxing), bingo, and fishing games like Mermaid Fishing and 3 Gods Fishing. All games are accessible from desktop and mobile browsers — no app download required. The full game catalog is available immediately after registering and making a deposit.

All slot and RNG-based games at 877 pub use independently certified Random Number Generator technology provided by licensed third-party game studios. This means every spin outcome is statistically random and cannot be influenced by the platform. Return-to-Player (RTP) percentages are disclosed in each game's information panel before you play. The game studios integrated into 877 pub are themselves audited by recognized independent testing laboratories.

Yes — 877 pub is designed mobile-first. The entire platform runs smoothly on Android and iOS smartphones and tablets via your mobile browser (Chrome, Safari, or any modern browser). No dedicated app download is required. The interface automatically adjusts for touchscreen play. GCash and PayMaya deposits work seamlessly on mobile too, making 877 pub one of the most convenient options for Filipino players who prefer gaming on the go.

Yes. 877 pub's sportsbook includes live and pre-match betting on PBA (Philippine Basketball Association) games, as well as NBA, international basketball leagues, UFC, boxing, and major football leagues. Live betting allows you to place wagers in real time as games unfold. Odds are updated continuously during live events. Minimum bet amounts and available markets vary by sport and event — check the sportsbook section of the 877 pub Casino for current listings.

If your connection drops mid-round at 877 pub, the game server records the round result independently of your device. When you reconnect and reload the game, the round outcome will be reflected in your balance. Bets that were confirmed and placed before disconnection are settled normally. Bets that had not yet been confirmed when the connection dropped are typically voided and the stake returned. Contact support if you believe a round was settled incorrectly.

877 pub offers a welcome bonus for new players on their first qualifying deposit. The bonus amount and percentage match are displayed on the promotions page at the time of your registration. To claim it, opt in to the welcome offer during your first deposit. The bonus is credited to your account within minutes. Specific wagering requirements, minimum odds (for sports bets), eligible games, and validity periods are stated in the promotion's terms — always read them before claiming.

A wagering requirement (also called rollover or turnover) is the number of times you must bet a bonus amount before winnings from that bonus become withdrawable as real money. For example, if 877 pub gives you a ₱500 bonus with a 20x wagering requirement, you must place ₱10,000 in total qualifying bets before cashing out. Wagering requirements vary per promotion and are always stated clearly in each offer's specific terms at 877 pub.

Yes. All 877 pub bonuses have a validity period specified in their terms — typically 7 to 30 days from the date the bonus is credited to your account. If you do not complete the required wagering within the validity window, the bonus and any associated winnings are automatically removed from your account. The specific expiry date for any active bonus is visible in your account's Promotions or Bonus History section, so you can track your progress.

No. Bonus funds at 877 pub cannot be withdrawn before the applicable wagering requirement has been fully met. If you request a withdrawal while a bonus is active and wagering is incomplete, 877 pub will automatically forfeit the bonus and any winnings attributed to bonus play before processing the withdrawal of your real money balance. If you want to withdraw your real money balance immediately, contact support to forfeit the bonus first — this is allowed, but the bonus is permanently removed.

877 pub operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR), the national gaming authority in the Philippines. PAGCOR regulation means that 877 pub is subject to ongoing compliance requirements covering player protection, responsible gaming, anti-money laundering obligations, and game fairness standards. Playing on a PAGCOR-regulated platform gives Filipino players greater confidence that the site operates within Philippine law.

The minimum age to register and play at 877 pub is 21 years old, in compliance with PAGCOR online gaming regulations and Philippine law. This age restriction is strictly enforced through mandatory KYC identity verification before any withdrawal is processed. Any account found to belong to a person under 21 is permanently closed and the case may be escalated to PAGCOR. Parents who suspect a minor has registered should contact 877 pub support immediately.

To self-exclude from 877 pub, log in to your account and go to Settings → Responsible Gaming → Self-Exclusion. Choose a period of 6 months, 1 year, 2 years, or permanent exclusion. Your account is deactivated immediately, all promotional communications stop, and the exclusion cannot be reversed during the minimum period. Alternatively, contact 877 pub live chat support to request self-exclusion and it will be processed within minutes, even without you logging in. For more information, visit our Responsible Gaming page.

Yes. 877 pub provides daily, weekly, and monthly deposit limit tools accessible from your account's Responsible Gaming settings. Set any PHP amount as your cap — once reached, no further deposits are accepted until the period resets. Reductions to your limit take effect immediately. Increases require a 7-day cooling-off period before they activate — an intentional safeguard to prevent impulsive changes during a losing session. See the full tools overview on our Responsible Gaming page.

877 pub customer support is available 24 hours a day, 7 days a week via live chat directly on the platform — average response time is under 5 minutes. Filipino-speaking agents are on shift around the clock, including Philippine public holidays. You can also reach the team by email at [email protected] for non-urgent inquiries. For responsible gaming matters — such as setting limits or requesting self-exclusion — live chat is the fastest channel.